No. DocDigitizer is an asynchronous API. All documents have a processing lead time and, once done, results can either be pushed to a callback or queried via API. The maximum lead time will be determined alongside our customer when creating its license. Currently, we have lead times ranging from under 1 minute to under 16 business hours, depending on the use-case.

Yes. But only for particular use-cases where the information is very structured, and quality is stable. This scenario requires developing an assessment project so that an accuracy study may be undertaken and presented to the customer. There is also a hybrid model available, where the customer receives both the automatic and the curated data for the same documents.

A few hours. The setup of DocDigitizer is defining the expected data schemas (set of document types and their fields) and the generations of an API key. The setup process is done mainly by DocDigitizer’s team, following our customer's requirements. After this setup process, an API key will be available and ready to process documents

Yes. You need to contact your customer success manager and provide him with the new data schema. The new data schema will be added to your license in a few hours.

No. No training or specific configurations is needed. DocDigitizer is a managed software as a service. All the training, model improvement, and model setup, is done internally by our team with no customer intervention. For our customers, we provide (near)  100% accurate data from document 1 with No-Code.

Yes. We provide support to data capture over handwritten documents

Yes. We strongly mitigate the impact of the document quality by having a human-in-the-loop that will act as a quality barrier, ensure that our customer always receives (near)  100% correct data. Nevertheless, if the human cannot read it, the document may be rejected due to low quality.

No. Our AI-assisted Human Revision Platform will decide upon each data point if it makes sense for our human data curators to review it. The decision is based on hundreds of features collected throughout the process, such as: Machine Learning Confidence, Similarity, and Performance within similar content, Response Time SLA, Document Quality… Based on those features, that document may require no revision or one or more revisions.

No. As a managed service, DocDigitizer is responsible for managing its level of services and process optimization. This is done internally to our operation and not visible to our customers. Our customers will always receive (near)  100% accurate data independent of how the process was internally done.

Yes. DocDigitizer’s data curation team follows strict privacy and security guidelines. DocDigitizer has in place GDPR and Data Handling contract that offers our customers a compliance framework completely aligned with the most demanding requirements.