Embracing Level 3 Maturity in DocDigitizer’s IDP Journey

Embracing Level 3 Maturity in DocDigitizer’s IDP Journey

Intelligent Document Processing (IDP) is a transformative technology that is revolutionizing the way organizations handle document-intensive processes. DocDigitizer, a leading provider of IDP solutions, has developed a comprehensive maturity framework to guide organizations on their IDP journey. This article will explore Level 3 maturity within DocDigitizer’s IDP maturity framework, highlighting its key characteristics, benefits, challenges, and recommendations.

Understanding Level 3 Maturity

Level 3 maturity represents a significant milestone in an organization’s IDP journey. At this stage, organizations have not only adopted IDP technologies but are also leveraging them to drive substantial business value. Level 3 maturity is characterized by significant positive collaboration between business units and IT, with ad hoc and initial good ROI in dollars. Governance is now stand-alone in the business operations team, and there is an enterprise automation strategy combining data and process. The typical automation tech used has evolved to pure-play IDP with basic capabilities.

Key Characteristics of Level 3 Maturity

Organizations at Level 3 maturity have made substantial progress in their IDP journey. They have established significant positive collaboration between business units and IT, leading to initial good ROI in dollars. Governance has evolved to become stand-alone in the business operations team, ensuring a more coordinated approach to IDP implementation. The automation, data, and organization deployment sophistication have reached a level where there is an enterprise automation strategy that combines data and process. The typical automation tech used at this level is pure-play IDP with basic capabilities. This level of maturity impacts multiple business units across front- and back-office functions.

Benefits of Level 3 Maturity

Reaching Level 3 maturity brings several benefits for organizations. The primary benefit is the improvement in customer experience, revenue, and profitability. Organizations at this level understand the cost of Human In The Loop (HITL) data validation and focus on straight-through processing rather than accuracy. They base their business case not on subscription fees but on the total cost of ownership. This level of maturity also sees an expansion of the impact of IDP from two business units to multiple business units across front- and back-office functions.

Challenges at Level 3 Maturity

As organizations advance to Level 3 in their IDP journey, they may encounter certain challenges. The focus of the customer shifts from benchmarking out-of-the-self solutions to understanding that 90% accuracy is not equal to 90% less work. Organizations at this level understand the costs of model training and conduct PoC with RPA easy to get IDP add-ons. They also understand the need to move beyond out-of-the-box capabilities.

Compliance and Security Considerations

As organizations aim to advance from Level 3 to Level 4 maturity in their IDP implementations, compliance and security considerations become even more important. As document-intensive processes involve sensitive and confidential information, it is crucial to prioritize data protection, privacy, and regulatory compliance.

Transitioning from Level 3 to Level 4 Maturity

To progress from Level 3 to Level 4 maturity in DocDigitizer’s IDP maturity framework, organizations need to build upon their initial IDP implementations and expand their capabilities. This involves increasing the level of automation in their document-intensive processes by identifying additional manual tasks that can be automated using IDP technologies and integrating them into existing workflows. Organizations at this level also need to improve their document understanding capabilities by implementing more advanced techniques for data extraction, such as deep learning algorithms.

These technologies enable organizations to extract structured data from unstructured documents with higher accuracy and efficiency. Seamless integration with core systems and applications is crucial to achieving Level 4 maturity. Therefore, organizations should focus on integrating their IDP solution with existing content management systems, customer relationship management (CRM) platforms, and enterprise resource planning (ERP) software.

This integration allows for efficient data exchange, end-to-end process automation, and a holistic view of information across systems. Organizations should also aim to expand IDP implementations across multiple departments or business units. By scaling the usage of IDP technologies, organizations can maximize the benefits and cost savings achieved through automation and improved document understanding.

This involves conducting a thorough analysis of processes and identifying areas with the highest potential for impact. Achieving Level 4 maturity is not a one-time event but an ongoing journey. Therefore, organizations should establish a culture of continuous improvement and regularly evaluate the effectiveness of their IDP implementations.

Conclusion

Level 3 maturity in DocDigitizer’s IDP maturity framework marks a significant phase of an organization’s IDP journey. While it represents a more advanced stage, organizations can derive substantial benefits such as improved customer experience, increased revenue, and enhanced profitability.

However, organizations must address challenges related to change management, data quality, and compliance. By following recommendations such as expanding automation, enhancing document understanding, integrating with core systems, and scaling implementation, organizations can progress to higher levels of maturity and unlock the full potential of IDP technologies.

In subsequent stages, organizations can advance to Level 4 and beyond, where automation, integration, and advanced document understanding capabilities play an even more significant role. DocDigitizer’s IDP maturity framework provides a roadmap for organizations to continually assess their progress, identify areas for improvement, and drive successful IDP implementations.