Advancing to Level 2 Maturity in DocDigitizer’s IDP Journey

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Advancing to Level 2 Maturity in DocDigitizer’s IDP Journey

In the rapidly evolving world of Intelligent Document Processing (IDP), achieving higher levels of maturity is a critical milestone for organizations striving to optimize their document-intensive processes. DocDigitizer, a leading provider of IDP solutions, has developed a comprehensive maturity framework to guide organizations on their IDP journey. This article will delve into the nuances of Level 2 maturity within DocDigitizer’s IDP maturity framework, exploring its key characteristics, benefits, challenges, and recommendations.

Understanding Level 2 Maturity

Level 2 maturity signifies a more advanced stage of an organization’s IDP journey. At this stage, organizations have started to expand their use of IDP technologies and are beginning to realize their potential benefits. This level is characterized by a shift from a lack of senior stakeholders to minimal collaboration between business and IT, with very limited decision-making power for impactful ROI. Governance, which was previously non-existent, is now present within IT or just one division of the company. The connectivity between data and process strategy, which was uncoordinated at Level 1, is now limited but present. The typical automation tech used has evolved from RPA with enterprise applications, including ERP and BPA tools, to the RPA IDP Layer.

Reaping the Benefits of Level 2 Maturity

While Level 2 represents a more advanced stage, organizations can derive several benefits from this level of IDP maturity. The primary benefit is the improvement in process speed, error reduction, and straight-through processing. Additionally, organizations at this level primarily count work hours returned to the organization as a significant metric of success. This level of maturity also sees an expansion of the impact of IDP from a single business unit to two business units.

Addressing Challenges at Level 2 Maturity

As organizations advance to Level 2 in their IDP journey, they may encounter certain challenges. The focus of the customer shifts from understanding the impact of unstructured data on their automation initiatives to benchmarking out-of-the-self solutions. They also start to evaluate speed versus quality and focus on straight-through processing rather than accuracy. Organizations at this level understand the costs of model training and conduct PoC with RPA easy to get IDP add-ons. They also understand the need to move beyond out-of-the-box capabilities.

Compliance and Security Considerations

As organizations aim to advance from Level 2 to Level 3 maturity in their IDP implementations, compliance and security considerations become even more important. As document-intensive processes involve sensitive and confidential information, it is crucial to prioritize data protection, privacy, and regulatory compliance.

Transitioning from Level 2 to Level 3 Maturity

To progress from Level 2 to Level 3 maturity in DocDigitizer’s IDP maturity framework, organizations need to build upon their initial IDP implementations and expand their capabilities. This involves increasing the level of automation in their document-intensive processes by identifying additional manual tasks that can be automated using IDP technologies and integrating them into existing workflows.

Organizations at this level also need to improve their document understanding capabilities by implementing more advanced techniques for data extraction, such as deep learning algorithms. These technologies enable organizations to extract structured data from unstructured documents with higher accuracy and efficiency. Seamless integration with core systems and applications is crucial to achieving Level 3 maturity. Therefore, organizations should focus on integrating their IDP solution with existing content management systems, customer relationship management (CRM) platforms, and enterprise resource planning (ERP) software.

This integration allows for efficient data exchange, end-to-end process automation, and a holistic view of information across systems. Organizations should also aim to expand IDP implementations across multiple departments or business units. By scaling the usage of IDP technologies, organizations can maximize the benefits and cost savings achieved through automation and improved document understanding. This involves conducting a thorough analysis of processes and identifying areas with the highest potential for impact. Achieving Level 3 maturity is not a one-time event but an ongoing journey. Therefore, organizations should establish a culture of continuous improvement and regularly evaluate the effectiveness of their IDP implementations.


Level 2 maturity in DocDigitizer’s IDP maturity framework marks a significant phase of an organization’s IDP journey. While it represents a more advanced stage, organizations can derive substantial benefits such as greater efficiency, process optimization, and cost savings. However, organizations must address challenges related to change management, data quality, and compliance.

By following recommendations such as expanding automation, enhancing document understanding, integrating with core systems, and scaling implementation, organizations can progress to higher levels of maturity and unlock the full potential of IDP technologies. In subsequent stages, organizations can advance to Level 3 and beyond, where automation, integration, and advanced document understanding capabilities play an even more significant role. DocDigitizer’s IDP maturity framework provides a roadmap for organizations to continually assess their progress, identify areas for improvement, and drive successful IDP implementations.


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